QuickApply Pro

QuickApply Growth & Customer Success Operator

Own the operating layer between QuickApply Pro, its users and its growth. Not an outreach or ticket-answering role.

RemoteBegins with a paid trial

The role

QuickApply Pro already has real users, institutional relationships, and cohorts using the platform.

I'm looking for someone to take ownership of the operating layer between the product, its users, and its growth.

This is not a role where the job is simply to send outreach emails or answer support questions.

I want someone who can understand what users are trying to accomplish, help them succeed, notice where the product is failing them, identify opportunities to grow adoption, and keep the entire process moving.

What you may own

Onboarding new users and institutional cohorts
Making sure users activate and understand how to use QuickApply effectively
Following up with users who stop using the product or appear stuck
Speaking directly with users to understand problems, objections, and outcomes
Reviewing product/session data to identify friction or recurring issues
Reproducing problems and documenting useful product feedback
Working with technical/automation support to get issues resolved
Collecting testimonials, success stories, and measurable outcomes
Finding student associations, universities, career organizations, professional groups, and other potential institutional partners
Running thoughtful outreach
Following up consistently and moving opportunities forward
Scheduling founder calls when genuinely useful
Gradually handling many introductory and onboarding calls independently
Tracking the institutional pipeline
Testing ideas that improve activation, retention, referrals, or institutional adoption
Helping determine what QuickApply should communicate based on what users are actually experiencing

What matters most

Ownership
Initiative
Customer/user judgment
Product thinking
Growth/commercial thinking
Communication
Follow-through
Pattern recognition
Resourcefulness
Technical comfort
AI/tool fluency

You do not need to be a software engineer, but you should be technically comfortable enough to reproduce and document problems clearly.

How we work

We use AI and automation as everyday tools. You do not need to be an expert with them, but you should be curious about where they can help — researching an account before you reach out, making sense of user and session data, writing up what you found, drafting outreach, standing up a quick experiment, removing repetitive operational work.

The judgment stays yours. We would much rather you used a tool to reach a sharper conclusion than hand us the first thing it produced.

The role is remote and begins with a paid trial.

Apply

Answer in your own words. Short and specific beats long and polished, and we would much rather read something honest than something written to impress.

About you

The basics, so we know who we are talking to.

Full name

Where are you based?

Time zone

Phoneoptional

LinkedInoptional

Video introductionoptional

Entirely optional. If you would rather be seen than read, record 60–90 seconds and drop the link here.

How did you hear about this? optional

Helps us know which channels actually reach the right people.

Availability

Honest answers here help more than optimistic ones.

What are you currently committed to?optional

Current job, studies, other clients, anything that takes real hours.

Hours a week you can realistically giveoptional

Earliest you could startoptional

Resume

PDF works best. Under 4MB. Your file is stored privately and only seen by the hiring team.

Choose a filePDF, DOC, DOCX or TXT, up to 4MB

A few questions

These are the ones we read most closely. Write like you talk.

Why this role, and why now?

We would rather read two honest paragraphs than a polished cover letter.

0 / 2000

Tell us about something you took ownership of without being asked. What happened?

Any context counts: work, school, a side project, a community.

0 / 2000

You have five urgent things and time for two. How do you decide, and what do you tell the person waiting?

We care about how you reason, not about a textbook answer.

0 / 2000

Which tools do you genuinely know well?optional

Be specific and be honest about your level.

0 / 1200

Tell us about one way you have used AI, automation, or another modern tool to make your work meaningfully better or faster. What did the tool do, and what still required your own judgment?

If you have not used AI much yet, tell us instead how you would go about learning to use it well in this role. A few sentences is plenty — we are not looking for a list of tool names.

0 / 1200

Anything else we should know?optional

0 / 1500

About this role specifically

Questions that only apply to QuickApply Growth & Customer Success Operator.

Tell us about a time you noticed a user, customer, or team was struggling with something before they clearly asked for help. What did you notice, and what did you do?

0 / 2000

Imagine a new student cohort has access to QuickApply, but after one week only a small number of students are actively using it. What would you investigate first, and what would you do next?

0 / 2000

Tell us about a time you had to move an opportunity, project, customer, or partnership forward without having perfect instructions. How did you decide what to do?

0 / 2000

If five users report similar issues with a product, how would you determine whether this is a real product problem, an onboarding problem, or simply user confusion?

0 / 2000

You find a university organization that looks like a strong potential QuickApply partner. Walk us through how you would go from discovering them to getting them into an active conversation.

0 / 2000

We use your details only to evaluate this application. Nothing is shared outside the hiring team.